Delivery And Returns
Please see below our various shipping options. Should you have any queries, please do not hesitate to contact us here.
UK (England, Scotland, Wales)
|ROYAL MAIL||STANDARD||3-4 WORKING DAYS, SIGNED FOR||£2.99|
|DPD||HEAVY ITEMS||3-5 WORKING DAYS (USUALLY 2 DAYS), FULLY TRACKED||£5.99|
|EUROPE*||ROYAL MAIL||3-5 WORKING DAYS, TRACKED & SIGNED FOR||£8.95|
|USA + REST OF WORLD*||ROYAL MAIL||5-7 WORKING DAYS,
TRACKED & SIGNED FOR
* we are currently only shipping dumbbells to UK customers. Please contact us if you are from outside the UK and wish to purchase.
We aim to dispatch all orders as quickly as possible. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. The Boxx Store are not responsible for any delays caused by destination customs clearance processes.
For orders outside of the EU, please note that you may be charged duty and taxes on receipt of the goods. Please contact your local customs office for an estimate of the charges.
PLEASE NOTE: If you wish to opt for express shipping, please contact us for price.
All our customers are so important to us and it is essential that you are satisfied with your product. We handle each return query individually to ensure we can cater to your questions personally. We do hope that you love everything you buy from our store!
However, should you wish to return or exchange any items purchased, please ensure that:
Item(s) must be returned within 14 days of delivery
Product(s) must be returned in original condition, unworn/unused and in original packaging
PLEASE NOTE – We cannot offer refunds on any item purchased on sale.
Returns can be posted back to our HQ address for a full refund within 14 days of delivery. Please email email@example.com with your order number, the item you’re returning and why. You will then be notified by email once your return has been received and processed.
Please Send All Returns To:
THE BOXX STORE
41 FRIERN BARNET ROAD
LONDON, N11 1ND
All successfully returned items will be credited to the account used to originally purchase the items. The original shipping charges will be refunded but we cannot reimburse you for your return shipping charges.
Please do not hesitate to contact The Boxx Store by email at firstname.lastname@example.org
This returns policy does not affect your statutory rights.